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Account Manager

1973 submitted on Thu, 2007-09-06 14:18.
Service Info
Terms:full-time
Area:Bethlehem, PA
Compensation:$35,000/yr - $40,000/yr
Service Description

Looking for that next step in your sales career? Look no more!
INFONXX is an equal opportunity employer dedicated to a policy of nondiscrimination in employment on any basis, including race, creed, color, age, sex, religion, national origin, marital status and disability. All prospective employees will receive considerations in accordance with applicable state and federal equal employment laws. Applications are active for one year.

This position oversees projects and business relationship with assigned accounts, exceeding customer’s expectations.

Responsibilities:

  • Oversee projects associated with assigned accounts, including but not limited to new development, community management, and internal and external communication, support and maintenance issues.
  • Evaluate assigned account’s business processes and provide recommendations for automation and enhancements that generate additional revenue.
  • Collaborate with development, marketing, support, project management and Quality Assurance to ensure the successful launch and acceptable performance of solutions.
  • Identify revenue opportunities within assigned accounts and their community through communications, programs and other activities as needed, collaborating with marketing, community management, business development and support.
  • Act as liaison for internal and external communications with assigned accounts. Manage ongoing conference calls and ensure a positive relationship with assigned accounts. Provide regular status reports and manage task lists on assigned accounts progress for all project areas.
  • Manage projects using defined project management tools and communication vehicles
  • Ensure reporting and communications is frequent and bi-directional.
  • Performs other duties as required.

    • Qualification:

  • Two to five years proven success in high-tech account management.
  • Strong PC skills, including experience using MS Project, MS Office, MS Outlook, and MS and Netscape Web Browsers, or equivalent.
  • Excellent written and oral communication skills.
  • Demonstrated ability to manage multiple projects.

    • Education:

  • Bachelor's degree in Business or equivalent

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