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Director Operatation and Program Management

Resume Info
Terms:full-time
Area:
Compensation:Negotiable
Resume Description

Michael D. Gathje

 

Professional Summary: Highly accomplished leader with a work history of growing responsibility founded upon proven success increasing team performance, initiating operational procedures, anticipating trends, and strategic planning for both for profit and non-profit companies. Experienced running training institutions, developing and managing accounts, service delivery, information system administration, government contract implementation, technical assistance and strategic planning. A tendency to thrive in dynamic fluid environments while remaining pragmatic and focused. Seeking a growth position to develop an already strong history of accomplishment. Key Achievements Include:

 

  • Oversaw start-up of state funded Employment, Advancement, Retention Network (EARN) job training and placement program for JEVS Human Services.

  • Ranked among the top 3 Philadelphia EARN Centers for client placement and participation.

  • Achieved pay for performance goals in first fiscal year, yielding a $500,000 revenue surplus.

  • Effectively led cross-functional team for the Transitional Work Corporation (TWC) to increase job placement and retention performance 10% per year.

  • Collaborated with TWC management team in reorganization to increase performance 7% per year.

  • Managed relations with the Philadelphia County Assistance Offices, Philadelphia Workforce Development Corporation (PWDC) and the state of Pennsylvania’s Bureau of Employment and Training Programs (BETP) to achieve contracted goals for two of Philadelphia’s premiere workforce development organizations.

  • Grew account relationships with over 50 of TWC’s temporary worksites, among them Jefferson Hospital, City of Philadelphia Department of Records, and Community Legal Services.

  • Acted as technical assistance liaison to Annie E. Casey Foundation, Mathematica, and National Association of Conservation Corps for start-up programs in Atlanta, Washington D.C., Miami and New Jersey.

  • Presented seminars on culture, diversity and the psychology of transitions for the annual conference of Pennsylvania Workforce Development Association

  • Provided human resource management, including evaluations, corrective action and staffing.

 

PROFESSIONAL EXPERIENCE:

JEVS Human Services, Philadelphia, Pennsylvania 2006 to 2007

Program Director, Northeast EARN Center

Oversaw all aspects of start-up employment and training agency targeted to low income and welfare populations. Acted as primary liaison between agency and program funders. Responsible for total agency outcomes that included achieving program goals, information management and reporting, budgeting, and personnel supervision. Supervised five person management staff, 30 union and nonunion staff and three training and job placement subcontractors. Led staff to create organizational structures using Total Quality Management methodologies. Developed marketing, training and human resource strategies.

 

Transitional Work Corporation, Philadelphia, Pennsylvania 2000 to 2006

Managing Director (2005-2006)

Second Promotion Directed all operations for data collection and reporting, IT support and documentation management for three state-funded programs. Acted as trainer and technical assistance liaison for internal and external customers.

Team Director (2001-2005)

First Promotion. Collaborated with management team to increase program performance 20% over 3 years. Directed cross-functional team to improve performance 25% over 3 years. Provided organizational support through change management, staff mentoring, succession planning, and program development.

Career Advisor/Sales Developer (2000-2001)

Recruited, enrolled and advised clients for two program models, including start up of Transitional Work Corporation's Job Readiness and Retention Program. Coached 80% of all clients assigned to case load into employment.

 

Borders Books and Music, Bryn Mawr, Pennsylvania 1997 to 2000

Assistant Manager

Promoted within 9 months of hire. Collaborated with management team to plan, implement and evaluate sales initiatives for flagship store, with total annual sales exceeding $7 million. Established inventory control standards, managed loss prevention, merchandising, and staffing to maximize profitability. Exceeded corporate sales expectations by 5% two consecutive years.

 

Villanova University, Villanova, Pennsylvania 1994 to 2000

Adjunct Professor

Set educational goals and outcomes for philosophy and humanities courses related to diverse subjects including: intellectual history, philosophy of art, and philosophy of literature. Researched and presented course materials. Implemented strategies for meeting goals, provided individual counseling sessions and ensured students completed assignments as directed. Facilitated daily lessons that encouraged student comprehension of complex arguments and ideas. Assigned student projects and papers that measured comprehension and prepared students for college level writing. Evaluated the course goals and outcomes.

 

Delaware County Community College, Media, Pennsylvania 1996

Adjunct Professor

Designed and implemented World Religions and Introduction to Philosophy Courses for community college. Presented daily lectures on concepts and reasoning behind diverse arguments and belief systems. Assigned students papers and exams to evaluate achievement of course goals and objectives.

 

St. Katherine’s Day School, Wynnewood, Pennsylvania 1991 to 1993

Teacher Aide

Assisted classroom teacher in all aspects of student development for mentally and physically impaired students. Charted student progress based upon their individual educational program.

 

Yacht-Net Ltd., Annapolis Maryland 1988 to 1991

Office Manager

Administered five person yacht sales staff. Maintained yacht listings. Wrote advertising script for featured listings. Implemented and maintained database of yacht listings along eastern seaboard. Communicated with licensing and banking institutions to acquire loan approval and title transfer on all yachts sold.

 

EDUCATION:

Villanova University, Villanova, Pennsylvania. Masters, Philosophy

St. John's College, Annapolis, Maryland. Masters, Liberal Education

St. John's University, Collegeville, Minnesota. Bachelor of Arts, English (Cum Laude)

 

 

 

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