At Softchoice, we believe that the right environment and the right opportunities allow exceptional people to deliver exceptional results. It’s because of our focus on people and our passion for finding better ways for customers to benefit from technology that Softchoice has become a leading IT solutions provider in North America, and one of Canada’s 50 Best Workplaces.
Hiring talented people and providing a progressive, dog-friendly work environment is only part of the equation. We know you want a fulfilling career and the potential to enhance your skills and develop professionally. That’s why we’re committed to offering the in-depth training, mentoring, and opportunities for merit-based advancement that make for a rewarding career. Of course, personal growth at Softchoice extends beyond day to day business. Through Softchoice Cares, our people devote hundreds of hours each year to giving back to those in need in our own communities and overseas. We also continue to work closely with our employees, customers, partners, and suppliers to foster environmentally sustainable business practices in everything we do.
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Softchoice…Careers As Unique As You Are www.softchoice.com At Softchoice, we simplify complicated technology needs by partnering with the top Vendors in the IT industry to best serve our customers business demands. Serving as a trusted IT advisor means putting customers first. It’s about being local, accountable and personal. Since 1989, our enthusiasm and commitment to satisfying our customers has made Softchoice a billion dollar company, with over 900 employees across over 40 branches in the US and Canada. In the past year alone we have expanded our business through the acquisitions of NexInnovations, SoftwarePlus and Optimus. These acquisitions allow Softchoice to build deeper customer relationships by offering the full I.T. solution. In 2006 and 2007, Softchoice has been voted as one of the Best Workplaces in Canada. Softchoice is also the fifth largest Microsoft Large Account Reseller in North America and the largest provider of Microsoft Enterprise Agreement licensing. We are also proud partners with IBM, HP and Adobe. Softchoice is committed to offering our customers more:
We have customer passion. At Softchoice, it's about more than customer satisfaction; it's about customer "WOW". We get it done differently.
DESCRIPTION
BASIC PURPOSE: The Inside Sales Account Manager (ISAM) is focused on building relationships and engraining themselves in the business of our customers. Through a consultative approach to sales, the ISAM will focus on increasing the buying volume of their established customer base. Working with organization with >150 PC’s, the ISAM will provide outstanding customer service while driving sales through strong customer relationships and proactive account management. The ISAM will work in partnership with Outbound Sales Representatives in their sales region to take a strategic sales approach and act as an extension of their customers I.T. department. WHAT WE CAN OFFER YOU: Enjoy the benefits and an environment that are important to you: • Ongoing opportunities for development • Comprehensive training programs to help develop your skills • Career progression based on merit, not tenure • Be a part of a Dog friendly workplace • Our employees work in a creative, comfortable, progressive and fun environment • Our health benefits are competitive, including medical, vision and dental • Be involved in making an impact in your Community; be involved in ‘Softchoice Cares’
ADDITIONAL REQUIREMENTS
PRINCIPAL ACCOUNTABILITIES: • Provide consultation to customers regarding the purchase of both software and hardware products • Educate customers on the value and necessity of licensing solutions • Present and market Softchoice's customer centric sales model • Market and leverage our vendor/distribution channel partnerships to ensure best value, pricing and support for customers • Work with internal sales and operational groups to ensure customer transactions are processed accurately and efficiently • Keep updated on product and industry knowledge • Attend product training as required • Maintain a stellar relationship with peers and the Inside Sales team
CLOSING
KNOWLEDGE, SKILL, EXPERIENCE AND EDUCATION: • College diploma/university degree or equivalent experience • High level of commitment to exceptional customer service and relationship build • Strong written and verbal communication skills • Strong problem solving, organizational and interpersonal skills • Ability to work both individually and in a team environment • Self-motivated with the ability to work in a fast paced and constantly changing environment • Proficiency in MS Office tools – Outlook, Word, Excel, Powerpoint • Experience in a sales position or Technology industry preferred Apply Now! http://careers.softchoice.com M/F/D/V - EOE
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